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COVID-19 CORONAVIRUS

Important Information for our Guests

With the current public health concern regarding coronavirus (COVID-19), we wanted to let you know we are carefully monitoring the situation and being proactive in minimizing its impact on our resort operations and our guests’ experience.

As a valued guest, we want you to know our Management Team and Staff Members are exercising precautions as recommended by the Centers for Disease Control (CDC) and local health officials.

At this time, we are hoping to strike a balance between “business as usual” and using good common sense under the very unusual circumstances of the emergence of the novel coronavirus, as it is evolving.

We wanted to share with you what we are doing to go above and beyond our usual high standards for cleanliness and sanitation:

All of our Team Members are screened daily. We have reinforced with our staff that they should not come to work when they are sick.

Our Housekeeping team has increased the frequency of cleaning and disinfection of our public and common areas, including areas touched by guests such as countertops, handrails, elevator buttons, public bathrooms, and doorknobs.

We have put in place an ambitious cleaning/disinfecting schedule, taking place three times a day, for all public facilities including, but not limited to:

  • Locker rooms
  • Exercise rooms
  • Saunas
  • Pool room
  • Game room equipment
  • Guest Laundries
  • Vending areas
  • Public restrooms
  • Railings on staircases, doorknobs

Our Front Desk staff is wiping down all surfaces and workstations with disinfectant, including phones, keyboards, and mice, credit card machines, desks/countertops, key cards, pens, etc. at the end of each shift and is assisting Housekeeping with the cleaning of common areas/lobbies.

We have met with the State Pool inspector and been assured that current practices for treating the pool and hot tubs themselves are all that is needed for water treatment and have increased cleaning of all hard surfaces in the pool area including lounge chairs and pool decks.

Our Housekeeping staff wear gloves and are using the recommended disinfectant to launder linens.

We have reinforced with our staff that they should not come to work when they are sick.

We ask our guests to stay home if they are feeling unwell.

If you are under containment or self-quarantine, we ask that you abide by the CDC recommended guidelines and remain at your home. For further details, please visit the CDC site at https://www.cdc.gov/coronavirus/2019-nCoV/index.html. The state of NH also has information at https://www.nh.gov/covid19/.

If you are planning on various activities and attractions during an upcoming stay with us, we suggest you contact the business directly to confirm what if any changes to operations may be in effect.

The safety of our guests and associates is our top priority. We want to thank you in advance for putting your trust in us as you plan for future travels and look forward to having you be our guests again soon. Please let us know of any questions you have, and we will work together to keep abreast of developments and updated information.

Megan Scheid
General Manager
Eastern Slope Inn Resort
The Oxen Yoke Motel
Joel Bourassa
General Manager
Attitash Mountain Village
Attitash Motel & Suites

Previous Updates

Friday 7/3/20, Update

We are fully open for business and are welcoming guests back to the area. As of July 2, following the Governor’s Safer-at-Home Reopening Guidance, guests who are not residents of New England (MA, ME, CT, VT, RI, NH) will be required to sign a document that all persons in their party remained at home for at least 14 days before arriving in New Hampshire, by following Safer-at-Home regulations. For more details, please visit the Area Info/ Resource Links and Reservations and Check-in Process.

The pools, hot tubs, and fitness center are open with practical social distancing.

Most area restaurants are open, including indoor seating with physical distancing in place, many with outdoor seating, and take-out is always an option.


Monday, 6/15/20, Update

Our pools are now open for resort guests with reduced capacity and social distancing, as outlined in the reopening guidance issued by the State of NH for the opening of pools.

Eastern Slope Inn’s indoor pool and outdoor hot tub are open.

Attitash Mountain Village’s indoor and outdoor pools and hot tubs are open.  The arcade and fitness center remain on pause at this time.

Please be sure to read the signs posted in these areas, so everybody understands the protocol that is in place for your health and safety while you have some fun!


Thursday, 6/4/20, Update

After further reviewing the Governor’s orders, the pools, hot tubs, fitness center, and game room will remain closed until further notice.


Sunday, 5/31/20, Update

We are pleased to announce we will be opening June 5th, in accordance with state-issued guidelines and capacity restrictions.

Out-of-state guests will be required to sign a document that all persons in their party remained at home for at least 14 days before arriving in New Hampshire, by following Stay-At-Home regulations.

We understand this is a new process for all of us.  As long as we all do our best under the circumstances, we will be able to enjoy a safe and fun summer.


Friday, 5/29/20, Update

Governor Sununu announced today that lodging may resume operations for NH residence and out of state visitors who can attest that they have self-quarantined for 14 days in their home state prior to arriving in NH as early as June 5th.

Although we are eager to resume operations and start welcoming our Vacation Owners and guests back to the resort, we want to make sure we are doing so in a safe manner for all concerned.

We are reviewing the guidelines for lodging provided today by Governor Sununu and will post our official opening date on this page in the next few days.

Thank you for your continued patience.


Sunday, 5/24/20, Update

We are working closely with the New Hampshire Lodging and Restaurant Association as well as following state and federal resources and will make updates to this page as information becomes available. Our Resort Operations continue to remain on pause at this time. Our Resort teams are working on a daily basis to prepare to open in stages based on orders and guidance from federal, state, local, and industry officials, with time-frames tentative at this time.

As of Governor Sununu’s May 22, 2020 address, it does seem likely that the Stay at Home Order will be extended past June 1, 2020 but no official information has been given at this time.

In this address, the Governor acknowledged he, along with public health officials and an Economic Re-Opening Task Force, are developing guidelines for lodging that he hopes to finalize soon. He did not give a date as to when that may be.

The following are links to New Hampshire.Gov website which includes the Stay at Home 2.0 Timeline for reopening and a list of NH business that have started the reopening process.

https://www.covidguidance.nh.gov/
https://www.nh.gov/covid19/

As of May 11, 2020, retail businesses were allowed to resume operations with 50% capacity, PPE and social distancing guidelines in place.

As of May 18, 2020, restaurants were allowed to add in outdoor seating as well as curbside “to go” also with appropriate PPE and social distancing measures.

For information on commercial partners at the resort and in the Mt Washington Valley that have started to reopen, please visit the MWV Chamber of Commerce Website.

https://mtwashingtonvalley.org/MembershipPDF/BUSINESS-UPDATES.pdf

The NH Economic Task Force meets every Tuesday – Friday at 1:30pm and Governor Sununu does his weekly address on WMUR every Friday at 3pm. As soon as additional information is made available following the Friday address, we will update this site accordingly. Thank you for your patience as we move through Stay-at-Home 2.0 and reopening phases.


Friday, 5/1/20, Update

Please note our Resort Operations remain on pause at this time, until at least Monday, June 1st, 2020. Our Resort teams are working on a daily basis to prepare to open in stages based on orders and guidance from federal, state, local, and industry officials, so time-frames are tentative at this time.

If you have any questions, please contact us as provided in the update below.

Thank you for checking in, and please stay well!


Tuesday, 4/7/20, Update

Please note in order to comply with New Hampshire Governor Sununu’s Emergency Orders #17 (issued 3/26/20) and #27 (issued 4/6/20), our Resort and Guest Services operations will remain on pause until the projected date of at least Monday, May 4, 2020.

Should you have any questions please call 1-800-862-1600 or you may send your questions through email to:

Eastern Slope Inn https://easternslopeinn.com/about/contact-us/ or

Attitash Mountain Village https://attitashmtvillage.com/about-us/contact-us/

Please check back for further updates.

Please be well, and we look forward to seeing you soon.


Monday, 3/23/20, Update

At this time, in order to help reduce the spread of the coronavirus and COVID-19, our Management Team has made the difficult decision to pause our Resort and Guest Services operations at Eastern Slope Inn and Attitash Mountain Village, as well as the Oxen Yoke Inn and Attitash Motel properties until a currently projected date of April 27, 2020.

The protection of our employees, Owners, guests, and community is our top priority, and we feel these steps are necessary at this time.

This means all confirmed reservations at our Resorts during this time, i.e. any time from 3/23/20 through 4/27/20, are canceled, and subject to rescheduling. While our Central Reservations teams will be reaching out to our guests and Owners by telephone and/or email, we encourage you to call 1-800-862-1600 should you have any questions at all.

Please know our thoughts are with you ALL and your families during this very challenging time.

To the greatest extent possible, we will continue to work on ways to create the best possible experience for you the next time you visit. We are very much looking forward to that, and hope you are, too.

We will provide any updates or changes to the above time-frame on this web page and on Facebook. We will be returning to our normal operations at the soonest possible opportunity.

In the meantime, please take care, be well, and let us know if you have any questions at all. We thank you for loving our Resorts as much as we do, and appreciate your understanding.